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No-charge Installation
Support
If you purchased your Integrate product in the past
year, you are eligible for unlimited no-charge Installation
Support.
Per
Incident Support
In addition to no-charge support, paid support is available
at $200 U.S. per incident and billable to your VISA,
MasterCard or Purchase Order.
Paid support covers troubleshooting issues that meet
the following criteria:
- Integrate product features are not working as
designed after the initial installation, and no
modifications have been made by the user or by a
third party product to any of the necessary program
or system files.
- Integrate product features are broken after upgrading
the program, and no modifications have been made
by the user or by a third party product to any of
the necessary program or system files.
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Paid support also covers assistance with usage
of basic built-in product features.
Technical Support (All products)
support@terrabase.com
Support Agreements
Additional support options are available in Standard,
Priority and Platinum. Please contact Integrate
Sales for additional information.
Corporate Sales
(225) 214-9746
sales@terrabase.com
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